Frequently asked questions

I’m not sure what type of video I need. Can you help me get started?


It can be difficult to know what you need with so many different video styles, themes and popular social media platforms out there. But fear not, we’re here to help. The first step is to write up a basic project brief. This will give us a better understanding about your needs and the important details we need to know to make your video awesome. Then we will be able to offer some recommendations for an effective video idea to get you started.

Feel free to contact us here and we can arrange a time to discuss your needs.




  1. What’s a brief? I’m just here for a video man!


The project brief is just an overview of information which outlines the requirements, important details, must haves and examples. It will also clarify how the final video(s) will be provided and their file type (Deliverables).

It’s the most important thing to have before we can get into the fun stuff because it will determine everything the video needs to be and what resources we have to get it done. It also helps us formulate a customised video package for you with transparent pricing so you understand everything the service will include.

You don’t need to stress if you haven’t written a brief before. You can use our template to help make it simple. Or we can arrange a time to discuss and create one together.




Can you help me with ideas and scriptwriting?


Absolutely! We understand it’s not always easy to develop a creative video concept without a little help. That’s why at Roundhouse Media we take the time to understand the needs of your business and determine your key goals for the project.

From there we can begin to plan your original idea or work with you to help develop a new idea together. Once we get a solid understanding of the video concept, we can help with writing a professional script if it’s required for your video.




What’s the process involved with professional video production?


Once we determine your requirements and goals for the project we can proceed with video production. Our production process is completed in 3 simple stages so everything is easily managed and understood.

Stage 1 – Pre-Production: Creative consultations with client, story development, determine resources, scriptwriting, storyboarding, talent scouting and scheduling.

Stage 2 – Production: Set up equipment at film location(s), recording interviews, shooting scenes with actors, capturing required location or product shots.
Lights, Camera, Action!
Stage 3 – Post-Production: Sorting and selecting the best takes, extensive video editing (rough cut/fine cut), creating motion graphics, sound design and mixing, selecting music tracks, colour grading and sourcing any required voiceover talent. This stage also includes discussing feedback from the client for any final changes or adjustments before preparing the final video for delivery.




What do I need to provide to make this video happen?


Firstly we will need to provide a project brief that you have written or that we have worked on together. But on the production side of things we’re able to take care of everything. Depending on the video project, you may be required to provide key resources such as staff for interview subjects, your branded products, business locations or company logos, etc.

Each project will have different requirements, but in general we take care of all the nitty gritty so you can just focus on the fun stuff.




What if I’m located outside of Sydney?


These days a lot of media work is done remotely between businesses.

We’re fully equipped and capable of working with clients remotely if you’re not located in Sydney.

Creative consultations can be done via online video conference as well as email and phone calls. Depending on your video requirements, production and editing can be done remotely and delivered to you via the web. We make all the arrangements so you don’t even need to be on set for filming! But are still in control and included every step of the way.

For your bigger video projects, we’re able to travel to you when on-site production is required at your location. Post-production can be completed remotely with deliverables provided via file sharing or cloud service.




How long will it take to complete a video?


This will depend on the type of video and what services are required to complete it. Larger productions might need detailed scriptwriting, sourcing actors, location hire. If complex editing is required, more time may be needed to allow for animations, motion graphics or voiceover work.

Expectations and timeframes are covered in the final project brief so that you have an understanding of how long the project will take.

Generally, most post-production work can be completed within a week.




How much will professional video production cost?


Will your video need drone footage? Does include motion graphics? It all makes a difference.
Every video project will have different requirements and these will determine the overall cost. Cost is determined mostly by time spent on pre-production, number of shoot days, how much crew is needed for filming, post-production requirements and time spent editing.

Contact us to discuss your project and we can provide recommendations and tailor a production package for you.




Do you charge by the hour or a fixed-price package?


Our rates are included into a fixed-price package based on your project requirements. This means you will pay one fee for the entire project to be completed, not by the hour for each service. This way you will know the cost of the project from the get go and manage your budget stress free. If at any point you decide you want to include additional footage or services to the project or would like multiple changes, this will add an additional cost.




Why is professional video so expensive?


There are many factors to consider when assessing professional video production costs. The most obvious one is time. Producing great work takes a lot of time from start to finish. This includes planning, scheduling, shooting, design, equipment, editing, animating, mixing and the list goes on. Sure, anyone can film a few shots with their smartphone these days. But the average person won’t have the time, expertise or equipment to produce a high-quality professional video. Especially when they’re focused on running their own business.

Another important thing to consider is value. Value doesn’t always equal a low price. You may be able to find other low-budget options out there, but what are you really getting for your money? We have seen plenty examples of clients who opted for the cheaper quote thinking they we’re getting a good deal only to be frustrated with the process and not entirely happy with the end result. Some clients even choosing not to use the video they payed for in the end. Roundhouse Media wants to make sure you get it right the first time by working closely with you to understand your needs, offer high attention to detail, and produce a video you will be happy with that delivers results. That’s what you paid for.




We only have a small budget. Can we reduce costs and still get a good quality video made?


We understand that budgets can vary between our clients. Instead of using a one size fits all approach, we can offer flexibility by making adjustments and tailored solutions to suit each budget as best as we can. This means we aim to still provide a high-quality solution that’s effective while focusing on keeping your project costs low.

If you’re working with a small budget contact us to have a chat and we can discuss how to deliver a low-cost solution that still works.




We’re looking at getting multiple videos done. How would this work?


Producing multiple videos or collection of advertising campaign videos in one project is a great way to reduce costs. It also ensures you have a collection of video content in the bank which can be released over time on your social media or newsletter etc. Or perhaps you would like different advertising variations that can be designed for release on specific platforms, Instragam or Youtube for example.

In most cases we film multiple videos on the same day and can edit all the required videos in bulk. This lowers the production costs and equals a lower cost per video which means more value for the overall package versus producing each video separately each time.




We don’t need the full production. Can we just get you to do our editing if we already have footage?


Yes, we can definitely help with this. If you already have your own recorded footage or media, we can provide the necessary post-production services you might need such as editing, voiceover or music.

If you haven’t recorded your footage just yet, we’re able to provide recommendations on equipment and lighting techniques so you get the best results possible. In addition, we can also provide training sessions on how to effectively setup and use your equipment so you feel more confident. This way you can provide us better quality footage to work with.




I like the final video but there’s a few details I would like changed now. Will this cost me extra?


With each project we work closely with you as a creative partner to make sure we understand your needs and vision for the video. This means keeping in contact throughout the process to ensure things are developing as expected. There will be a feedback opportunity before the project is finalised so you can assess the video and let us know of any adjustments you might like. This first round of changes is included as part of the service and is free of charge. After the adjustments are made the video can be finalised and delivered to you.

If you decide to you would like to include something extra or require further adjustments outside of the original feedback, this may incur additional fees.




How will I get a copy of the final video?


We’re able to deliver the video to you in multiple ways whichever suits you best. The quickest and easiest way is to upload the final video to a filesharing site or cloud-based service where it can be downloaded at your convenience.


If you would like a hardcopy provided on a USB or hard drive this can be arranged also.




Do you only offer video media services?


Outside of video production we’re able to help with the following other services:

- Animated Explainers & Advertisements
- Social Media Management for Businesses
- Podcasting
- Camera Operator Hire
- Post-Production Editing Services
- Basic Videography Training for Businesses (Video 101)

To find out more about these other services, contact us here to discuss.





What to ask us something else?
 

If your question isn’t listed above, feel free to contact us and we will answer as best as we can.

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